So all of your bets were made using real cash funds and that's the reason why the wagering bar isn't updating.' Restricted Funds will only be used once your Available Funds balance is zero.'

In our Bonus Policy it states that: 'If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. ' I've checked your account and I can see that you have that bonus balance of 2 USD and another 155.42 USD in real cash funds. I sent support a mail and after waiting for a week they send me this reply So after wagering around $30 in the Sports book, I checked the bonus bar and it was stuck in the middle, not cleared. After reading the rules I thought it was clear to me, you had to wager 6x the bonus amount with min odds of 1.50. I played one of the WC freerolls and I got a $2 sport bonus. Well I am stuck here and I fell into the trap! In 888 poker, the bonus points are equal to 20% of the amount played. For every dollar you want to release you have to generate 3.5 bonus points.

When you get a bonus you have to generate certain bonus points to be able to release and withdraw that money. It is established in its policy, but it is no less scandalous for that. But I can't unlock it anyway because I have real funds that don't accumulate points.Īnd they tell me in the support that if I withdraw my real funds I can lose my transferred funds. The conditions to unlock the transferred money are a little lower, 1 bonus point for $1, so I have to play $5 to unlock every $1. The worst thing is that I found out about this scam not through a deposit, but through a transferred money that became 'bonus money', because it is established in the terms and conditions. So if you really want to unlock a bonus, in addition to meeting those ridiculous rake requirements, you have to lose the money you deposited. And the only way to use the bonus money is once the real money runs out.īecause if you withdraw the real money in order to use the bonus money, then the bonuses disappear and the winnings associated with it. The only way to generate bonus points is by using bonus money, not the 'real' money you deposited.

These conditions are ridiculous but that is not the scam. In 888 Poker, the bonus points are equal to 20% of the amount played. I open this thread to share what seems to me total nonsense on the part of the 888 bonus policy.

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